Shipping Policy | RyQelo<\/title><\/p>\n<style>\n:root{\n --theme-primary:#B11226;\n --theme-secondary:#7A0C1A;\n --ink:#14161b;--text:#515760;--muted:#7a8088;--line:#e2e5e9;--soft:#f7f8f9;--soft2:#fbfbfc;--white:#fff;\n --max:1220px;\n}\n*{box-sizing:border-box}\nhtml{scroll-behavior:smooth}\nbody{margin:0;background:#fff;color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,\"Segoe UI\",Arial,sans-serif;font-size:16px;line-height:1.68}\na{color:var(--theme-primary);font-weight:700;text-underline-offset:3px;text-decoration-thickness:1px}\na:hover{color:var(--theme-secondary)}\na:focus-visible,summary:focus-visible{outline:3px solid var(--theme-primary);outline-offset:3px;border-radius:5px}\n.shell{max-width:var(--max);margin:0 auto;padding:0 26px 70px;overflow-wrap:anywhere}\n.doc-head{display:grid;grid-template-columns:230px minmax(0,1fr);border-top:5px solid var(--theme-primary);border-bottom:1px solid var(--line)}\n.doc-meta{padding:28px 26px 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0;color:var(--ink);font-size:.9rem}\n@media(max-width:820px){.route{grid-template-columns:repeat(2,1fr)}.shipping-split{grid-template-columns:1fr}.lost-flow{grid-template-columns:1fr}}@media(max-width:520px){.route{grid-template-columns:1fr}.route:before{display:none}.route-step{padding:18px 0;border-top:1px solid var(--line)}.route-step:before{display:none}}\n<\/style>\n<p><main class=\"shell\"><\/p>\n<header class=\"doc-head\">\n<div class=\"doc-meta\"><span class=\"brandline\">RyQelo<\/span><span class=\"updated\"><b>Last updated<\/b>8 September 2026<\/span><\/div>\n<div class=\"title-stack\"><span class=\"kicker\">Delivery information<\/span><\/p>\n<h1>Shipping Policy<\/h1>\n<p class=\"lead\">Processing, dispatch, estimated transit, tracking, shipping fees, carriers, customs and lost-parcel handling.<\/p>\n<\/div>\n<\/header>\n<div class=\"route\">\n<div class=\"route-step\"><span>01<\/span><\/p>\n<h2>Processing<\/h2>\n<p><strong>1\u20133 business days<\/strong><\/p>\n<p>Orders are prepared after placement.<\/p>\n<\/div>\n<div class=\"route-step\"><span>02<\/span><\/p>\n<h2>Dispatch<\/h2>\n<p><strong>Within 3 business days<\/strong><\/p>\n<p>The order is handed to the shipping network.<\/p>\n<\/div>\n<div class=\"route-step\"><span>03<\/span><\/p>\n<h2>Transit<\/h2>\n<p><strong>7\u201315 business days<\/strong><\/p>\n<p>Estimated transit time after dispatch.<\/p>\n<\/div>\n<div class=\"route-step\"><span>04<\/span><\/p>\n<h2>Delivery<\/h2>\n<p><strong>Destination delivery<\/strong><\/p>\n<p>Final timing depends on route and delivery conditions.<\/p>\n<\/div>\n<\/div>\n<div class=\"notice\"><strong>Delivery estimates.<\/strong> The 7\u201315 business day transit period is an estimate and not a guaranteed delivery date or guaranteed arrival time. Timing may vary because of destination, carrier operations, customs processing, peak periods, weather, public holidays or other circumstances outside reasonable control. These factors do not remove any mandatory legal responsibility.<\/div>\n<section class=\"shipping-split\">\n<div>\n<div class=\"service-list\">\n<div class=\"service-item\">\n<h3>Standard shipping fee<\/h3>\n<p>6$ when the free-shipping minimum is not met.<\/p>\n<\/div>\n<div class=\"service-item\">\n<h3>Free standard shipping<\/h3>\n<p>Available when the order reaches 50.<\/p>\n<\/div>\n<div class=\"service-item\">\n<h3>Tracking<\/h3>\n<p>All orders include shipment tracking. Tracking information is provided after dispatch when tracking data becomes available.<\/p>\n<\/div>\n<div class=\"service-item\">\n<h3>Carriers<\/h3>\n<p>The carrier used for an individual order may depend on destination, route and operational arrangements.<\/p>\n<div class=\"carrier-list\"><span>DHL<\/span><span>UPS<\/span><span>FedEx<\/span><span>USPS<\/span><span>YunExpress<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div class=\"service-list\">\n<div class=\"service-item\">\n<h3>Address accuracy<\/h3>\n<p>Check the delivery address before submitting an order. Incorrect or incomplete address information can affect delivery.<\/p>\n<\/div>\n<div class=\"service-item\">\n<h3>Address changes<\/h3>\n<p>You may request an address change before dispatch by contacting support@ryqelo.com. After dispatch, a change cannot be guaranteed and may depend on carrier handling.<\/p>\n<\/div>\n<div class=\"service-item\">\n<h3>Cancellation<\/h3>\n<p>Cancellation may be requested before dispatch. After dispatch, cancellation cannot be guaranteed.<\/p>\n<\/div>\n<div class=\"service-item\">\n<h3>International orders and customs<\/h3>\n<p>Customs duties, import charges or customs handling charges arising in the destination country are the customer’s responsibility where applicable, unless mandatory law requires otherwise.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"section\">\n<div class=\"section-head\">\n<div class=\"eyebrow\">Lost parcels<\/div>\n<div>\n<h2>Shipment investigation process<\/h2>\n<\/div>\n<\/div>\n<div class=\"lost-flow\">\n<div><b>01<\/b><strong>Contact support<\/strong><\/p>\n<p>Report a parcel that appears significantly overdue.<\/p>\n<\/div>\n<div><b>02<\/b><strong>Review tracking<\/strong><\/p>\n<p>We review the available shipment information.<\/p>\n<\/div>\n<div><b>03<\/b><strong>Carrier enquiry<\/strong><\/p>\n<p>We investigate with the relevant carrier.<\/p>\n<\/div>\n<div><b>04<\/b><strong>Delivery details<\/strong><\/p>\n<p>Reasonable delivery information may be requested where needed.<\/p>\n<\/div>\n<div><b>05<\/b><strong>Confirmed loss<\/strong><\/p>\n<p>If confirmed lost, the resolution is reshipment or refund.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<div class=\"footerline\"><strong>Shipping support:<\/strong> support@ryqelo.com<\/div>\n<p><\/main><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping Policy | Last updated Delivery information Shipping Policy Processing, dispatch, estimated transit, tracking, shipping fees, carriers, customs and lost-parcel handling. 01 Processing 1\u20133 business days Orders are prepared after placement. 02 Dispatch Within 3 business days The order is handed to the shipping network. 03 Transit 7\u201315 business days Estimated transit time after dispatch. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23538","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ryqelo.com\/bsite\/wp-json\/wp\/v2\/pages\/23538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ryqelo.com\/bsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ryqelo.com\/bsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ryqelo.com\/bsite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ryqelo.com\/bsite\/wp-json\/wp\/v2\/comments?post=23538"}],"version-history":[{"count":1,"href":"https:\/\/ryqelo.com\/bsite\/wp-json\/wp\/v2\/pages\/23538\/revisions"}],"predecessor-version":[{"id":24470,"href":"https:\/\/ryqelo.com\/bsite\/wp-json\/wp\/v2\/pages\/23538\/revisions\/24470"}],"wp:attachment":[{"href":"https:\/\/ryqelo.com\/bsite\/wp-json\/wp\/v2\/media?parent=23538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}